Trainees in The United Kingdom  

Once you have completed your online training course  through our online portal and have uploaded two case study videos that are deemed suitable, you will receive an Accredited Certificate. All of our courses are accredited by {Please note we are in the process of changing certification providers}. Please check with your insurance provider that they will accept {Awaiting confirmation} certification before purchasing this course.

Please note once you purchase the online course it becomes NON REFUNDABLE as you will have accessed course material. 

Trainees outside The United Kingdom  

Once you have completed your online training course  through our online portal and have uploaded two case study videos that are deemed suitable, you will receive an Accredited {awaiting accreditation} Certificate. All of our courses are accredited by {awaiting accreditation} .

 The regulations in each country is different for providing beauty services. The Advanced Pedicure team are not responsible for meeting any regulations that individuals need to comply with in regards to their own country’s insurance and standards. 

Our Refund, Returns and Exchanges Policy 

Refunds  

• Any courses that have been purchased to start the online training automatically becomes Non-refundable as you have been granted access to the online training material.  
• The Advanced Pedicure team reserves the right to cancel and process a refund for any courses bought by a customer that they suspect has means to copyright any of the course material or has purchased the course without the right intentions that the material is for.  
• On occasion with reasonable reasoning the admin team at Advanced Pedicure may consider full or partial refunds to customers, where no modules within the course material has been activated. For more information regarding this procedure please email 

admin@advancedpedicure.co.uk within 14 days of the original purchase. 

• In the event of a cancellation, a refund will be issued to the same bank account or repayment plan scheme that was original used to make the original purchase. Any fees or charges from third parties i.e. banks, repayment plan schemes, PayPal etc, will be deducted upon the refund. 
• In the event of a cancellation where modules have been activated, fees will not be refunded. 

Transfers  

• Requests to transfer to alternative courses can be arranged by The Advanced Pedicure admin team if requirements for the transfer are deemed to be reasonable.  
•  The admin team must be notified in writing, by sending an email to admin@advancedpedicure.co.uk and you must put the request in within 14 days of the original purchase date.  

• For a transfer of courses to be made, no modules on the original course purchased must be activated. If the course has been activated it will automatically be deemed as Non-Transferable. 
• Per account holder for Advanced Pedicure Courses, the first occasion where a transfer is requested and accepted will be free of charge, all subsequent transfers will attract an administration charge of £50.00. 

Name changes  

• In the event that you require a change of name on your certificate, a request for this will need to be submitted via email to admin@advancedpedicure.co.uk, you must include a reasonable explanation as to why you require the change of name on your certificate and account, alongside valid photo identification with the name that you are wishing to be on your certificate.  
• We wil will only change the name on your certificate if the last module has not been completed, and that there is a reasonable explanation for why it needs to be changed for example, if your name has changed due to marriage or a civil partnership.  

• This procedure is to prevent multiple downloads of different names on any one certificate that has only been purchased once. 

Substitutions – We do not facilitate substitutions. 

Time Limit – Once purchased, you have 12 months to complete the course before your log in is deactivated. 

 Customer service
For all customer service enquiries, please email us at admin@advancedpedicure.co.uk